Terms and Conditions of Use
Terms and Conditions
All of us at Mr Fothergill's genuinely care for our customers and insist that the quality of all our seeds and plants and level of customer service are of the highest standards - we want you to enjoy shopping with us. However we are only human and very occassionally things do go wrong, but please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, we will gladly send replacements or refund the purchase price upon request.
Our seed is tested in our own laboratory for the highest quality and where appropriate is packed in hermetically sealed foil sachets for freshness. If you are unhappy with any of our seed, for any reason, please return for a 'no quibble' replacement or refund as appropriate. None of our seed has been genetically modified.
It is our standard policy to take payment at the time of ordering. Your order will be debited in Sterling currency. Please check with your credit card provider for latest exchange rates and commission fees.
P&P is applied relating to the type of product that you order. This will be detailed on your order before it goes through to order processing.
International seed orders incur postage of £3.50 per order. Catalogue requests to non-UK addresses also incur a charge of £1.50 to offset the high costs of mailing abroad.
We cannot send non-seed items such as plants, potatoes, fruit, onions, sundries or other items out of the United Kingdom. There are NO exceptions to this policy.
Due to restrictions imposed by agricultural bureaux, at this time we are not sending any orders or catalogues to addresses outside of the UK or EU. We apologise for any inconvenience.
We can send flower seeds only to Canadian addresses but no other items. Restrictions imposed by Agriculture authorities prevent us being able to send vegetable or herb seeds or non-seed items.
The contents of this site are for general information and not to provide advice. While we take reasonable care to ensure that the contents of the site are accurate and up to date we do not accept any liability for any information which may not be accurate. Products are intended for home gardeners and not for commercial production. We also reserve the right to change data, references and product specifications at any time.
Pictures and descriptions are for your guidance and are given in good faith but we accept no liability for any error beyond replacing or refunding to the value of the defective goods.
The pricing and availability information is subject to change without notice.
Company Registration No. 1710774 - VAT No GB 390 5718 35
Registered Address Gazeley Road Kentford Suffolk CB8 7QB
This website and its content is copyright of Mr Fothergill.s Seeds Ltd. - © Mr Fothergill.s Seeds Ltd. 2012. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Waste Electrical & Electronic Equipment (WEEE) Directive
The EU has introduced legislation relating to recycling "Waste Electrical and Electronic Equipment" ("WEEE"). Currently, most WEEE is disposed of with general domestic waste and is land filled. Separate collection allows WEEE to be recycled; this saves energy and resources and avoids hazardous materials from WEEE going to landfill. On new items of electronic equipment which you buy you will see the symbol:
This symbol means that you should not dispose of this product in your dustbin with your mixed domestic waste. You should dispose of this product separately.
Under these regulations we are obliged to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new electrical or electronic product from us. Such items can be returned to us (carriage paid by the customer) at our normal address, within 28 days of purchasing the new item. Please mark these items "WEEE return". We will then ensure proper environmental disposal. In helping to separately collect WEEE you will ensure that recycling, as required by the WEEE Directive, takes place and the amount of WEEE being land filled is reduced thereby helping to improve the environment.